iAlerts for Restaurants
Aggregated and immediate feedback |Improve your customer experience | Drive engagement and advocacyIDENTIFY
iAlerts identifies new publications on the Internet regarding your restaurant or brand, focusing on review sites like TripAdvisor.
ALERT
Upon identification of new publications on the Internet regarding your restaurant, iAlerts notifies you immediately.
Engage
iAlerts enables restaurant owners to immediately engage with their
iAlerts for Restaurants
Consumers now select Restaurants from information sourced online, rather than through local knowledge or family referral. As a Restaurant owner, it is crucial to be alert to such information that effects consumer purchase decisions. Gone are the physical feedback methods of last decade; here to stay is the Internet.
88% of Consumers
Trust online reviews as much as personal recommendations.
85% of Consumers
Read up to 10 reviews before making a decision.
72% of Consumers
Say that positive reviews instil trust in a restaurant and help purchase decisions.
How iAlerts helps your restaurant
Aggregated and immediate feedback
iAlerts notifies restaurant owners to new customer reviews on websites such as TripAdvisor and Zomato as and when they occur.
From the minute that a customer finishes their meal and creates a review, a restaurant Owner can be notified. Thus removing the need for ongoing content management or monitoring by staff and passing on huge cost savings.
Improve your customer experience
iAlerts enables restaurant owners to learn and improve from their customers, while the reviews are relevant.
From the minute a review is posted, restaurant owners can learn from their customers feedback. Whether the feedback is positive or negative, restaurant owners can learn from reviews, highlighting areas for improvement or areas of excellence.
Drive engagement and advocacy
iAlerts enables restaurant owners to immediately engage with their customers, from the minute a review is posted online.
Whether the review is of a positive or negative sentiment, restaurant owners can chime in with their thanks or thoughts. Additionally, restaurant owners can act while reviews are fresh, whether or not service recovery protocols are initiated, the engagement is instant.
Want to learn more?
How it works
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Business details
Receive Alerts
Remedy / Resolve
What does it cost?
iAlerts is an incredibly low cost business protection tool. Our subscription cost is $55.00 per month.